Privacy Policy

Last Updated: March 14, 2025

1. Introduction

Welcome to Drop Service Academy ("we," "our," or "us"). This document outlines the Terms and Conditions and Privacy Policy governing your use of our services and websites (dropserviceacademy.com).

By accessing or using our services, you agree to be bound by these terms. Please read them carefully.

2. Definitions

"Service" refers to the products, services, courses, and content provided by Drop Service Academy

"User," "you," or "your" refers to individuals accessing or using our Service

"Personal Data" refers to any information relating to an identified or identifiable natural person

3. Privacy Policy

3.1 Data Collection and Use

We collect personal information that you voluntarily provide to us when you:

Register for our services

Subscribe to our newsletters

Purchase our products or services

Contact our support team

Participate in our courses or programs

3.2 Data Protection

We are committed to protecting your personal information. No mobile information will be shared with third parties/affiliates for marketing/promtional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties except in the following specific circumstances:

a) Service Providers:

We may share your information with service providers who assist us in fulfilling your orders or delivering our services

These providers are bound by confidentiality agreements and are prohibited from using your personal data for any other purpose

b) Business Transfers:

In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred as part of the transaction

You will be notified via email and/or prominent notice on our websites of any change in ownership or uses of your personal data

c) Legal Requirements:

We may disclose your information if required by law enforcement agencies, government bodies, or other legal processes

We will only share the minimum necessary information required by law

d) User Consent:

We may share your information with third parties if you have explicitly consented to such sharing

You have the right to withdraw your consent at any time

3.3 Telephony Services and Consent

In accordance with our partnership with Twilio:

Your consent to receive communications cannot be sold, shared, or transferred to any party, including affiliates

Your consent is specific to Drop Service Academy and our direct service providers

You may revoke your consent at any time by contacting us at

i

[email protected]

4. User Rights

You have the right to:

Access your personal data

Correct inaccurate data

Request deletion of your data

Withdraw consent for data processing

Request data portability

Object to data processing

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Drop Service Academy is registered, without regard to its conflict of law provisions.

7. Acknowledgment

By using our Service, you acknowledge that you have read and understood these Terms and Conditions and Privacy Policy and agree to be bound by them.